{"id":7637,"date":"2025-10-11T11:53:47","date_gmt":"2025-10-11T11:53:47","guid":{"rendered":"https:\/\/eyeconsulting.shop\/?page_id=7637"},"modified":"2025-12-09T09:16:53","modified_gmt":"2025-12-09T09:16:53","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/eyeconsulting.shop\/en\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"<p>Shipping Policy<\/p>\n\n\n\n<p>We are committed to providing a reliable and fast shipping service to ensure that customers receive their orders on time and in perfect condition. The policy below provides information regarding shipping and delivery:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Order Preparation Time<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Orders are prepared within 1 to 3 business days.<\/li>\n\n\n\n<li>Some orders may require additional time during periods of high demand or promotions.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Shipping and Delivery Time<\/strong><\/h3>\n\n\n\n<p>Delivery times vary depending on the customer's city and country.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>National shipping:<\/strong> Generally 2 to 7 business days.<\/li>\n\n\n\n<li><strong>International shipping (if available):<\/strong> From 7 to 21 business days depending on the carrier and the destination country.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Shipping Fees<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Shipping fees are calculated based on the order weight and the customer's location.<\/li>\n\n\n\n<li>Free delivery may be offered when the minimum purchase amount is reached.<\/li>\n\n\n\n<li>In the case of a return not related to a manufacturing defect, shipping costs are the responsibility of the customer.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. Shipment Tracking<\/strong><\/h3>\n\n\n\n<p>Once the order is shipped, a tracking number will be sent to the customer to monitor the shipment status through the carrier's website.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. Delivery Responsibility<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The customer is responsible for providing a correct and complete address.<\/li>\n\n\n\n<li>In case of delivery failure due to an incorrect address or the customer's unavailability, additional fees may apply for a reshipment.<\/li>\n\n\n\n<li>Upon receiving the order, the customer must check its condition. Any damage must be reported within 24 hours.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>6. Shipping Delays<\/strong><\/h3>\n\n\n\n<p>Delays may occur due to circumstances beyond our control, such as weather conditions, customs procedures, or carrier overload.<br>We will do our best to inform the customer and update the order status in case of a delay.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>7. Shipping to Uncovered Cities or Countries<\/strong><\/h3>\n\n\n\n<p>If shipping service is not available for the customer\u2019s location, they will be informed immediately and the order will be canceled or an alternative solution will be offered.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>8. Contact<\/strong><\/h3>\n\n\n\n<p>For any questions regarding shipping or for delivery-related assistance, please contact customer service by phone or email.<\/p>","protected":false},"excerpt":{"rendered":"<p>Politique de livraison Nous nous engageons \u00e0 fournir un service d\u2019exp\u00e9dition fiable et rapide afin de garantir que les clients re\u00e7oivent leurs commandes \u00e0 temps et en parfait \u00e9tat. La politique ci-dessous pr\u00e9sente les informations relatives \u00e0 l\u2019exp\u00e9dition et \u00e0 la livraison : 1. D\u00e9lai de Pr\u00e9paration de la Commande 2. D\u00e9lai d\u2019Exp\u00e9dition et de [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-7637","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Politique de livraison - eyeconsulting<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/eyeconsulting.shop\/en\/shipping-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de livraison - eyeconsulting\" \/>\n<meta property=\"og:description\" content=\"Politique de livraison Nous nous engageons \u00e0 fournir un service d\u2019exp\u00e9dition fiable et rapide afin de garantir que les clients re\u00e7oivent leurs commandes \u00e0 temps et en parfait \u00e9tat. 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